Popular Home Care Questions
If you don’t see your question, please fill out the form on the right or give us a call: (888) 725-8742
Does a client ever receive both home care and home health services?
Yes. In some cases it is appropriate for a client to receive multiple types of care. This might be the case when an individual returns home from the hospital and needs assistance managing an IV or caring for a wound but is also unable to grocery shop, cook, bathe or get dressed independently. Your specific situation will be evaluated during the in home assessment process, and we can make service recommendations that will benefit you most.
Is respite care necessary if my daughter lives with me and does not have a job outside the home?
Respite care is beneficial for all family caregivers, regardless of their work status. It provides them with time to step away, get to their own medical or personal appointments, spend time with friends or simply relax. If your routine is different than your daughter’s, we can even provide respite care to meet your needs overnight or in the early morning while she sleeps.
Is every client assigned one caregiver?
Salus Homecare of San Fernando Valley provides individualized care to each client, but we sometimes assign more than one caregiver to assist them. This might happen because of your scheduling preferences, or a backup caregiver might step in to assist when your primary caregiver is not available.
Can your professional caregivers administer medications?
No. Salus Homecare of San Fernando Valley’s professional caregivers are knowledgeable in providing non-medical care. Since they are not nurses, it could be unsafe for them to administer medications. They are happy to assist with medication reminders, or we can arrange for you to receive home health services if that is your preference.
Will I lose control of my independence by deciding to participate in home care?
No. In most cases, our clients find that participating in home care does the exact opposite and makes it easier for them to maintain their independence. We will always involve you in the process of creating or modifying your care plan, and we will never undermine your ability to complete tasks safely. The decision on what tasks to receive help with is up to you, empowering you to take control of your health, happiness and wellbeing.
Will I be asked to sign a contract?
No. Salus Homecare of San Gabriel Valley never asks a client to sign a contract, and we will not charge any fees if you decide to discontinue services.
Isn’t it possible to hire a private caregiver for less than I would pay Salus Homecare?
While the hourly rate for a private caregiver might be lower, the actual cost often is not. When hiring a private caregiver, it is important to complete a thorough interview process, pay for and perform background checks and speak with references. In addition, once the caregiver is hired, as the employer, you are responsible for paying taxes and ensuring your employee has the appropriate insurance and is bonded for your safety. To keep your caregiver up to date on the latest in home care innovations, it is also important to provide ongoing training. Finally, you must secure backup care if your primary caregiver is ever unavailable. Salus Homecare of San Fernando Valley handles all of this for our clients, saving them both time and money.
What do I do if I disagree with my caregiver?
If you ever encounter a situation that you are unhappy with regarding your professional caregiver, our care managers remain on call and ready to assist. In most cases, they can help to create a dialogue between you and your caregiver that brings about a resolution. If a resolution is not possible, you will be assigned a new professional caregiver without delay.
I really need home care services. How do I get started?
Simply call Salus Homecare of San Fernando Valley to arrange your free, no obligation, in home consultation. We will meet with you to evaluate your needs and goals and make service recommendations.
How long will I wait before services start?
Salus Homecare of San Fernando Valley can initiate services very quickly after the initial assessment, often within 24 to 48 hours. If you have a special timing request, please let your care manager know during the evaluation, and we will do our best to accommodate it.