Popular Home Care Questions

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  • Under what circumstances must I hire both a professional caregiver and a home health nurse?

    Professional caregivers cannot assist with medical needs including administering medications, managing IVs, wound care or oxygen care. They can provide assistance with ADLs, IADLs and offer supervision and companionship to their clients. If you have medical needs that currently are not properly managed or you are recovering from a hospitalization and need assistance during your rehabilitation, home health may be prescribed. Many of our clients choose to initiate both home health and home care services during these times so that they limit their personal and household responsibilities and can focus fully on their health.  

  • My son and his wife live in my home and help with care. Why should I invest in your services?

    Salus Homecare of San Gabriel Valley offers many services that can benefit you and your family members. Our respite care program gives your son and his wife necessary time off from caregiver duties while ensuring you always have the help you need. Our home care services also provide you with consistent and reliable care that can be ordered full time or part time so you never have to feel like you are burdening your family members with all of your care needs.

  • Does every client only see one professional caregiver?

    Some of our clients have only one professional caregiver, and others do not. The number of caregivers you have will depend on your preferred schedule and needs, as well as whether or not backup care is ever scheduled. We do promise consistency in care, and all of our professional caregivers are fully trained to meet your needs.

  • I take about six different medications a day and sometimes forget one or two or take them at a time that is different than when my doctor recommends. Can your professional caregivers simplify this task by giving me my medications?

    Salus Homecare of San Gabriel Valley has a strict policy that professional caregivers are not allowed to administer medications. This is because they are not medically trained, and it protects our clients. They do often provide clients with medication reminders, and many find that this service benefits them and encourages them to remain independent. If medication administration is a service you need, please ask about our home health services which can be offered alongside or separate from in home care.

  • Will I lose control of my independence if I hire your agency?

    No. Salus Homecare of San Gabriel Valley is committed to helping adults and seniors to maintain their independence. It is our goal to provide you with the right level of support and individualized care only in the areas you need assistance with. You will always be involved when a plan of care is developed, and we will support and respect your stated goals while also ensuring your safety and comfort.

  • How do your home care contracts work?

    Salus Homecare of San Gabriel Valley never requires our clients to sign contracts in order to receive services. This means that you have the freedom to increase, decrease or stop your services at any time without facing a penalty.

  • Why should I choose Salus Homecare of San Gabriel Valley when it is less expensive to hire a professional caregiver on Craigslist?

    Hiring a professional caregiver is a task that should not be taken lightly. At Salus Homecare, we only assign employees, never contract workers, to care for our clients, and each one has undergone an extensive interview process and background check. This helps to ensure that only qualified caregivers enter the homes of our clients, and it provides fragile adults and seniors with peace of mind. Additionally, Salus Homecare of San Gabriel Valley manages all payroll needs for our caregivers, so our clients never have to worry about filing taxes, paying for workman’s compensation coverage or researching policies to bond and insure the caregivers in their homes. You can do many of these things on your own, but not without making a time commitment and covering the costs involved. Finally, Salus Homecare of San Gabriel Valley promises that every client will always have backup care if they need it. That is something that most independent caregivers cannot offer, meaning hiring one could sometimes leave you without the care you need.

  • How do you handle disagreements between professional caregivers and your clients?

    Salus Homecare of San Gabriel Valley is committed to complete client satisfaction. If you are ever unhappy with the care you are receiving or disagree with your professional caregiver on any point, our care managers are available to step in and assist. In many cases, concerns can be resolved through mediation or when a care manager speaks directly with your professional caregiver. If this is not possible, we will gladly assign a new caregiver to your case.

  • Your services really have a lot to offer. How do I get started?

    To begin services with Salus Homecare of San Gabriel Valley, simply call our office to schedule a free, no obligation consultation.

  • Will it take long for services to start?

    No. Salus Homecare of San Gabriel Valley can initiate services very quickly, typically within 24 to 48 hours, after you complete the in home assessment process.

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