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Testimonial In order for Salus to meet rigorous Medicare and Joint Commission standards, all clients are asked to take a detailed survey at the end of our service. Review client testimonials.
Eldon T. March 21, 2015
The professionalism of your caregivers is excellent. The communication from your schedulers is also excellent. I was under a lot of stress at the time and felt confused when I received your bills asking me to pay, because I knew that you knew that our long term care insurance would pay the bills. But your office clarified that issue for me to my satisfaction, so the problem was easily resoved. Overall, I will give Salus Homecare an "A" grade.
Heike L. January 14, 2015
As the services provided to my mother was made by me long distance, it is difficult for me to assess the individuals who cared for her regarding appearance, or cleanliness. But my case worker and at least one off the care givers, provided me with outstanding communication for which I am extremely grateful.
Shirley L. November 13, 2014
Your office staff were very flexible and accommodating with the scheduling and were very available.
Evelyn H. October 14, 2014
Your Executive Director was very easy to work with, explained things very well. The office manager did an outstanding job of keeping me informed of staff changes, making appointments for my mom and in giving me feedback on how my mom was doing. Can't thank her enough. The case manager very good about taking my mom to her Dr. Appointments and lifting her spirits. The caregivers were great. They were really there for my mom. At first my mom did not appreciate all they were doing for her, but grew to like them and that was really good to see. It made it better for my mom. They gave me good feedback on how my mom was doing good or bad. I really felt I could trust them. They could get my mom to do things she needed to do and they took her out on rides, lunch and her hair appointments. They are very positive people and were very good at changing subjects to help steer my mom toward good things. They were very good at keeping me informed and in catching problems my mom might be having, including needing to see her Doctor for a couple of things. I felt I could trust these people to take good care of my mom. Overall I was very pleased with the team.
John K. July 1, 2014
Our caregivers were very cautious in regards to safety with client. One went above and beyond by offering to take us to the airport. Her added assistance was very much appreciated and made for a smooth transition to and upon arrival at the airport. We give her high marks - she is certainly an employee you want with your agency! Wanted to mention that your office staff provided excellent customer service many times over. Thank you P.S. Our dad is doing well and has adjusted to his new living quarters.
Suzanne P. June 16, 2014
Couldn't have made it without you and the caregivers that you provided. I will recommend your services to any who need them.
Eileen H. April 28, 2014
Our caregiver was a super star. She was great, always on time and always willing to do what we asked in taking care of my mother.
Robert C. March 26, 2014
Everyone did a great job! Thank You!
Jean B. February 14, 2014
Overall wonderful experience and would highly recommend your company. Choice of caregiver was perfect fit and my Mom loved Rosalba. She went way above all expectations with concern, care and thoughtful extras for Mom. Thank you so much for your kindness. Everyone I dealt with or talked to was polite and friendly and calls promptly returned and questions answered. Appreciate all you have done.
Donald H. August 20, 2013
Working with Salus was an immensely positive experience on all levels!
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